From The Telegraph:
Pope Francis spoke by satellite from the Vatican City to audiences in three US cities on Monday, ahead of his upcoming trip to the US.
He spoke with people in Chicago, Los Angeles and McAllen, Texas, in the virtual town hall meeting broadcast by ABC News.
In Chicago, 17-year-old girl Valerie Herrera wept as she told Francis she’d been bullied because of a rare skin condition and had turned to music for comfort.
In English, he told the high school senior that he would like to hear her sing.
When she hesitated, he told her to “be courageous.”
Herrera sang in Spanish, and the Pope smiled and thanked her.
Here is the video with Valerie Herrera’s moment starting at the 2:30 mark: